Terms and Conditions

Welcome to SmokeDog . This website provides online shopping and delivery services. By using this website, customers are deemed to have read and agreed to abide by these terms and conditions, and agree to be bound by the following terms and conditions. Smoke Dog reserves the right to revise or update these Terms and Conditions without prior notice. It is recommended to check this page regularly.

Product Description

Smoke Dog will try its best to ensure that the content and product descriptions on this website are accurate and complete, but does not guarantee that the content and product descriptions are accurate, complete, up-to-date and error-free. We try our best to display the true color and appearance of our products, but we cannot guarantee that the colors displayed by your browser are accurate. All ordered goods are subject to confirmation of warehouse availability. We do not guarantee the real-time and accuracy of the warehouse inventory displayed on the website.

price

All prices indicated on this website are calculated in Hong Kong dollars. Unless there is an obvious error, acceptance of your order constitutes your agreement to pay the prices displayed on this website. If we discover an error in the price of any product a customer has ordered, we will notify the customer and make the correction as soon as possible.

Payment

We accept payment by Octopus, WeChat Pay (Hong Kong), PayMe , Alipay (Hong Kong) or credit card. If you use the above payment methods, you confirm that you are the holder of the payment account, or are authorized by the holder to use it. We are not responsible for any delays or stops in delivery if the customer's payment platform or credit card issuer refuses to authorize payment to Smoke Dog. 

We use third-party payment services to conduct online transactions. When the customer makes an order, the customer agrees and accepts to be bound by its terms and conditions. The customer's credit card information will be collected, processed and retained by the payment service provider, and agrees, accepts and is responsible for any incurring or arising from the credit card transaction. We shall not be liable for any losses in whole or in part under any circumstances. We do not collect or retain customer credit card information.

Registration and Security

Some of the services provided by this website require account registration. By registering for an account, the customer agrees to provide personal information that is true, correct, current and complete in any aspect. By using this website, the customer agrees to be responsible for all activities performed by the customer's users and that the customer is responsible for keeping their account and password secure. If you suspect that someone has misappropriated or used your account without authorization, please contact us immediately. Smoke Dog will not be held legally responsible for any unauthorized use of your account, or for any losses caused by you or anyone else due to the leakage of information sent to this website, and we do not guarantee your use of this website. Use will be confidential.

Cancellation of registration and violations

If we find that anyone has performed activities including but not limited to the following, we have the right to terminate your account / suspend your right to use the account, or reject anyone's order without notifying or explaining the reasons: opening multiple accounts, attempting to interfere with any of our Operation or service; launch any message containing unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, profane, hateful, racially and ethnically objectionable material; violate the laws of the Hong Kong Special Administrative Region; provide False information; using our products for sale without Smoke Dog’s written authorization.

intellectual property
Unless otherwise specified, all information and content on this website, including trademarks, text, audio or music, videos, images, photos and pictures, code, software and other materials belong to Smoke Dog . Any use in any manner without our prior written approval is strictly prohibited and you will be responsible for all consequences that may result from violating copyright regulations.

Third party website links
This website will provide links to other web pages, but we are not responsible for the personal privacy policies of other web pages or social media websites (such as Facebook and Instagram ). Please refer to the relevant organization's policies before providing any information.

Disclaimer

You must evaluate and bear all risks associated with the use of any content on this website, including the accuracy and completeness of any content on this website. All information provided by or through this website is for informational purposes only. Smoke Dog does not guarantee that access to this website or related materials will be uninterrupted, that the materials are accurate, or that the materials do not contain any computer viruses or are not contaminating or destructive. You should seek your own independent advice regarding any content on this website. Smoke Dog will not be responsible for any losses caused directly or indirectly by the customer's use of this website .

force majeure

If our company is unable to accurately provide the goods you need due to force majeure (including but not limited to natural disasters, fires, floods, accidents, riots, wars, government policies, strikes or any situation beyond our control) or The company will not assume any responsibility or compensation for any services provided.

General matters

By using this website, you acknowledge and agree that these terms of use and privacy policy constitute the entire agreement between us and you with respect to your use of this website and supersede and govern all prior proposals, agreements or Other Communications. The terms and conditions listed above are governed by the laws in force in Hong Kong. The Client agrees to submit to the exclusive jurisdiction of the Hong Kong courts. If any part of this Agreement is legally unenforceable, that part will be effective to the greatest extent permitted by law, and the other parts will remain in full force and effect. You agree to defend, indemnify, and HOLD US, OUR DIRECTORS, OFFICERS AND AGENTS HARMLESS.

Privacy Policy

We are committed to protecting your privacy. Please see the Privacy Policy Statement for details .

In case of any dispute, Smoke Dog reserves the right to make the final decision.